Accepted payments
Available payment methods are shown at checkout or on an approved quotation/invoice. We do not consider an order paid merely because a customer sends a screenshot or proof of payment; funds must clear or be confirmed through the relevant payment channel.
Payment security
Payments may be handled by third-party payment providers using their own secure systems. Never send card PINs, one-time passwords or online-banking passwords to Klaasic Prints. We may conduct reasonable verification where a transaction appears unusual or fraudulent.
Deposits and production work
Where a quotation requires a deposit before production, the quotation or invoice will state the applicable milestone. Any remaining balance must be paid according to the agreed order terms. Custom production may be paused until required payments and approvals are received.
Pricing errors and duplicate payments
If an obvious technical pricing error occurs, we will contact you before fulfilment and handle the order in accordance with applicable law. If you believe you paid twice or an incorrect amount was charged, contact us with the order reference so that we can investigate.
Questions or formal notices may be sent to admin@klaasicprints.co.za. Company registration: 2020 / 680387 / 07.
Online-only service: Klaasic Prints primarily trades online and does not operate a customer walk-in retail store. Our business/service address should be published in the website Business Details once configured. Please contact us before sending any return.
Your statutory rights remain protected. Nothing in this policy is intended to exclude or limit a right or remedy that cannot lawfully be excluded under the Consumer Protection Act 68 of 2008 (CPA), Electronic Communications and Transactions Act 25 of 2002 (ECTA), Protection of Personal Information Act 4 of 2013 (POPIA), or other applicable South African law.